Thursday, June 14, 2007

in praise of jetblue

it's official: i'm a jet blue fan (said in the tone of consultant bob in office space when he says "i'm a michael bolton fan").

i had long been interested in flying them based on many a positive review, and was pleased to discover that my office had booked the first half of my biz trip on a direct flight from AUS to JFK. my pleasant experience began long before the flight itself when i created an account online and became a true blue member. just like southwest, jet blue has bypassed the stupid frequent flyer mileage programs embraced by so many other airlines and done a straight up point system where once you reach 100, you get a free flight. no muss, no fuss.

check-in was a breeze... i'm a big fan of the kiosk system, and the screen savers on their kiosks were programmed with fun and quirky and non-TSA-seeming messages like "hey, what's up?" or a simple but effective "hello." once i got onto the plane, i was pleased to discover that despite its relative smallness (one aisle down the middle, 2-3 seats on each side -- pretty much standard for austin flights and something that i'm used to by now), it didn't disappoint on its promise of leather seats and a TV screen in each seat.

dude. the TV was money. the channels! the fact that you can start watching from the second you can in your seat! i started off with some food network (barefoot contessa, queen of the hamptons) and then decided to pony up $5 to watch a movie (easily purchased by swiping my debit card). i chose to watch the namesake and absolutely loved it. jhumpa lahiri is one of my favorite writers and although i still prefer the book to the movie i thought mira nair did an amazing job bringing the story to life. i even teared up at a few moments.

the service was a hybrid between continental's firm professionalism and southwest's (occasionally extremely annoying) quirkiness -- friendly but not overly so, professional but not robotic. they served drinks and snacks but otherwise left us the hell alone, which i appreciated. once the movie was over, i got completely caught up in TLC's show "miami ink" and started wondering if maybe i should get a tattoo (i haven't... yet).

we landed @ JFK 10 minutes before our scheduled arrival time and had to hang out on the tarmac a bit until our gate became available but all in all i would say that my first jetblue experience gets a 9 out of 10 (not a whole 10 because that just seems silly).

well played, jetblue.

6 Comments:

At 2:37 PM, Blogger Di said...

this is totally random, and i'm happy you love jetblue (but i already knew that) and are wary of continental (they should give you a medal for putting up with those seatmates) but after reading a NYTimes article today about family dinners (http://www.nytimes.com/2007/06/14/fashion/14work.html) and it mentioned a "west texas" blogger. turns out said "West Texas" blogger is from Austin, and she's hilarious, and you should check it out. i commented on her page about your blog, too :) http://make-your-own-damn-dinner.blogspot.com/

 
At 2:38 PM, Blogger Di said...

so guess whose grammar sucked in that last comment? ahem. sorry about that. i should preview my comments more often.

 
At 2:40 PM, Blogger Di said...

ALSO, shame on you for leaving petit ecoliers on my counter. i just ate SIX of them. damn it....

 
At 2:43 PM, Blogger L Sass said...

I still have never tried JetBlue... I 've been a frequent flier with American and Northwest since I was a teenager and began traveling regularly for figure skating competitions. I guess I'm a dinosaur of the airline user!

 
At 2:45 PM, Blogger L Sass said...

Also, how ironic that you love Beyoglu! It's near my house and we go there regularly for girls dinners (I know lots of vegetarians, so Mediterranean is always a good option.)

 
At 12:44 PM, Anonymous Megan said...

So Chris and I just flew to and from Oakland, a direct flight, with leg room that gave him mucho space between his knees and the hard backseat of the person in front of him a very difficult feat considering the poor guy sits with his knees up to his chin with all other coach seats. I think he is hooked. Not to mention the blue chips... and dunkin donuts coffee...

 

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